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Q19. You import a managed solution that modifies the account entity. You then import an unmanaged solution that also modifies the account entity.
What is true about this scenario?
A. The modifications from the unmanaged solution will overwrite the modifications from the managed solution.
B. The modifications from both the managed solution and the unmanaged solution will be merged together.
C. The modifications from the unmanaged solution will not appear,
D. The modifications from the managed solution will not appear.
Q20. You customize Microsoft Dynamics CRM for a customer. Your customer has the following requirements for custom attributes:
. Users should not be able to add filters for this field in Advanced Find.
. The fields should be available when customizing views.
What should you do?
A. Remove the attribute from the Find Columns list of the Lookup view.
B. Remove the attribute from the Find Columns list of the Quick Search view.
C. Create a business rule to prevent the use of this attribute in Advanced Find.
D. Change the Searchable option to No.
Q21. You have a new entity named Car.
You create an N:l relationship between Car and the Contact entity. You configure this
relationship with the Referential, Restrict Delete type.
A Contact named Daisy Lawrence has two Cars, Carl and Car2.
You delete the contact.
What is the result?
A. Daisy Lawrence is deleted, and Car1 and Car2 generate a warning about references.
B. Daisy Lawrence, Carl1 and Car2 are deleted during the cascading delete operation.
C. Daisy Lawrence, Car1 and Car2 are not deleted, and an error is generated.
D. Daisy Lawrence is deleted, and Carl and Car2 are not deleted.
Q22. You create an entity named Achievement.
Which two properties can you change after the entity is created and saved? Each correct answer presents a complete solution. Choose two.
A. Display Name
B. Entity Ownership
C. Define as an activity entity
Q23. You are creating a custom event entity to track trade shows. You want to associate multiple accounts with multiple events, and you want to store additional field values about the account's involvement in the event, such as number of attendees from the account.
How should you configure this relationship in Microsoft Dynamics CRM?
A. Create a native N:N relationship between account and event Add the additional fields to the account entity.
B. Create a manual N:N relationship between account and event. Add the additional fields to the relationship entity.
C. Create a 1;N relationship between event and account Add the additional fields to the event entity.
D. Create a native N:N relationship between account and event Add the additional fields to the event entity.
Q24. An organization wants to use Multi-Entity Quick Search.
Which three entities can be used for Multi-Entity Quick Search? Each correct answer presents a complete solution. Choose three.
B. Custom entities
Q25. On the Account record in Microsoft Dynamics CRM, you create business rules that update the Credit Limit based on the Relationship Type option set.
After which two user actions do these business rules apply? Each correct answer presents a complete solution. Choose two.
A. Saving an Account
B. Changing a Relationship Type on an existing Account
C. Adding a Relationship Type to a new Account
D. Deleting an Account
Q26. A user from the sales team is transitioning into the service department. The user has both
Sales Representative and Customer Service Representative security roles.
The user's default pane and default dashboard need to be set.
What should you do?
A. Change the user's Business Unit to Customer Service, and then have the user set the default pane and dashboard in the user options.
B. Locate the user's desired pane and dashboard in the Default Solution components, and set it as the default.
C. Recommend that the user set the default pane in the user options, open the desired dashboard, and set the dashboard as the default
D. Locate the user's desired dashboard, and enable security roles for it. Assign the Sales Representative role to the dashboard.
Q27. You are adding a Personal Identification Number field to the contact entity.
Users should be able to add data to this field when a contact record is created but should not be able to read or modify it after the contact is created.
Which two actions should you perform? Each correct answer presents part of the solution. Choose two.
A. Enable field security on the Personal Identification Number field customization.
B. In the users' Security Role, grant an Organization level Create permission for the Contact entity.
C. In the field security profile for the users, set the Personal Identification Number Create permission to Yes, the Update permission to Yes, and the Read permission to No.
D. In the field security profile for the users, set the Personal Identification Number Create field permission to Yes, the Update permission to No, and the Read permission to No.
Q28. You are configuring user access in Microsoft Dynamics CRM.
You need each account to have a unique group of people who have write permissions to the account.
What should you do?
A. Have Dynamics CRM automatically create access teams for each record, and manually share the account with the appropriate
B. Create an owner team, and assign the accounts to the owner team.
C. Create an access team template, and add to the account form a sub-grid that references the access team template.
D. Manually create an access team record for each account and assign the account to the access team.
Q29. You are updating custom entities in Microsoft Dynamics CRM.
Which three custom entity options can be disabled after they have been enabled? Each correct answer presents a complete solution. Choose three.
A. Mail Merge
C. Document Management
E. Access Teams
Q30. You customize the default Account form so that it has eight tabs and 120 fields. You use the device-native applications developed by Microsoft to deploy Microsoft Dynamics CRM clients on Android and iPad devices for remote employees.
Some of your remote employees require information from fields under the last tab.
You need to provide these fields to your remote employees.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution. Choose two.
A. Restructure fields on the default Main form by moving the required fields to one of the first five tabs and within the first 75 fields.
B. Edit the existing Mobile form, and place all of the required fields on it. Then assign the remote employees and the existing Mobile form to a specific security role after removing all other Mobile form and security role combinations.
C. Create a new Mobile form and customize it so that all of the required fields appear within the first five tabs and first 75 fields.
D. Assign remote employees to a new security role, and create a new Main form for this security role with the required fields only. Then remove all form and security role combinations that allow remote employees access to other forms.
Q31. You intend to use the following three environments when you customize Microsoft Dynamics CRM:
. Sandbox . Staging
Each environment represents a stage in the promotion of your work.
You need to transfer custom entities and fields between these environments.
Which mechanism should you use?
A. data import feature
B. Plug-in Registration tool
C. Web Service Configuration Settings
D. CRM Solution files
Q32. You are customizing Microsoft Dynamics CRM. You modify a sub-grid on the Account form to display field changes to a view from the Contact entity.
You publish the changes to the Account entity and then add all of the necessary components to a solution. You export the solution from the development environment, import it into the production environment and publish all changes.
Users report that they cannot see the changes made to the sub-grid view on the Account form.
Which two actions would have prevented this problem? Each correct answer presents a complete solution. Choose two.
A. Creating the new solution as a managed solution before exporting from the development environment
B. Publishing all components before exporting the solution from the development environment
C. Publishing the contact entity before exporting the new solution from the development environment
D. Scheduling the import and publishing of the solution in production to prevent it from disrupting normal system operation
Q33. You are creating a security role in Microsoft Dynamics CRM.
You want users with the role to be able to add notes to cases.
Which two privileges should you add to the role? Each correct answer presents part of the solution. Choose two.
A. Append privilege on cases
B. Append privilege on notes
C. Append To privilege on cases
D. Append To privilege on notes
Q34. You are configuring a sales process in Microsoft Dynamics CRM.
The sales process needs to have an additional stage if the probability field value is greater than 50%.
Which three actions should you perform? Each correct answer presents part of the solution. Choose three.
A. Add a branch rule to define the condition that should display the high probability stage.
B. Add a stage to the branch for the high probability opportunity condition.
C. Create a business process flow for your sales process.
D. Create a business rule to conditionally switch between business process flows if the probability is greater than 50%.
E. Create a second business process flow for the high probability opportunities.
Q35. You create a new many-to-many relationship between Competitors and Accounts in order to track Accounts where the Competitor is working.
When you are on the Competitor, you can see the Accounts. When you are on the Accounts, you notice the relationship says Competitors.
You want the relationship on the Accounts to say Other Vendors.
How should you modify the many-to-many relationship?
A. Change the Entity Name from Competitors to Other Vendors. Select Use Plural Name as the Display option.
B. Under the Display Option for the Competitor, select Use Custom Label, and specify Other Vendors.
C. Under the Display option for the Accounts, select Use Custom Label, and specify Other Vendors.
D. Under the Relationship Entity Name, change the name to Other Vendors.
Q36. You are creating a solution in Microsoft Dynamics CRM that has new custom entities and attributes.
Which two Data Types are supported for Calculated fields? Each correct answer presents a complete solution. Choose two.
B. Option Set
C. Two options
D. Multiple Lines of Text